Ordering, Delivery & Returns

In the following paragraphs, ‘we’ describes BambooShootz.com and its customers.

Ordering

Unless we mutually agree a different method, all orders will be placed on this website.  All orders received and paid for are shipped the following week day.

Payment

Unless we mutually agree a different method, all orders will be paid for via PayPal or Stripe.  If you already have a PayPal account, that’s great, but you can still pay via PayPal without a PayPal account.  Stripe is a credit/debit card processing service, allowing individuals and businesses to receive payments over the Internet.  Stripe provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems.

Delivery

Unless we mutually agree a different method, your order will be dispatched via the Correos service in Spain.  Orders to counties other than Spain will be delivered by that county’s postal service.  Deliveries within Spain should take no more than two days.

Returns

We hope you’ll understand that we can not accept a returned USED toothbrush.  Unopened and unused, we will accept a returned toothbrush, for a 100% refund.  We refund the price of the toothbrush, not the postage, packing and handling charge.